Accessibility Statement

The TRCA Accessibility for Persons with Disabilities Multi-year Plan

TRCA is committed to creating and providing inclusive programs, services and spaces to all members of our communities. To achieve this requires the identification and removal of barriers to participation, including social, cultural, economic and physical. A key component of this program of removing barriers to participation is the Accessibility for Ontarians with Disabilities Act (AODA).

Enacted in 2005, the AODA will guide Ontario to become barrier-free by January 1, 2025 and was developed to assist organizations in the public, private and not-for-profit sectors in identifying barriers to accessibility. It includes standards in:

  • Customer Service;
  • Information and Communications;
  • Employment;
  • Transportation;
  • Design of Public Spaces.

All standards, with the exception of Transportation, apply to TRCA.

Website Accessibility

Web accessibility refers to the practice of making websites usable and functional by persons of all abilities. When websites, applications and tools are correctly designed, developed and edited, all users can have equal access to information and functionality including, but not limited to, those who may have:

  • Eyes, ears, or hands that are busy or interfered with.
  • Difficulty reading or comprehending text.
  • Colour-blindness or other visual impairments.
  • An inability to see, hear, or move easily.
  • Difficulty with navigating the Internet due to age-related illness or technology ability.
  • No access to a keyboard or mouse, or who do not have the ability to use one.
  • An early version of a browser, a non-standard browser, a voice browser or other assistive technology, or a non-standard operating system.
  • A slow Internet connection, a small screen such as on a mobile device, or a text-only screen
  • An inability to speak or understand the language in which the document is written.

Toronto and Region Conservation is guided by the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG), the Accessibility for Ontarians with Disabilities Act (AODA) and Ontario’s Integrated Accessibility Standards. Through continued consultation and an increased awareness by all staff who are involved with website and content development, we will work to ensure the accessibility of images, multimedia, forms, data tables and other elements to ensure content is accessible to everyone.

For information or questions about website accessibility at TRCA, please contact